Unit 1: What is action mapping and why do I need it?
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What you saw in the video is a common approach to a business problem and as this example illustrates, one that is costly, inefficient and not effective.
What you need to do is focus on actions rather than learning. That's what Action Mapping does.
| Answer the following question:
What do the two people in this photo need to do?
The answer is of course, “A. Put out the fire." "Put out the fire" is an action. It takes place in the real world and helps us achieve our goal of a fire-free environment. We don’t hire firefighters because we want them to “describe techniques used to put out a fire.” Source: http://blog.cathy-moore.com |
So, instead of simply gathering all the information that you think people need to know, action mapping starts with the problem/issue that the training is supposed to solve. The next unit will show you how to start with the problem by targeting what your goal is.
Move on to Unit 2: Action Mapping Techniques >>
Moore, Cathy. "Action mapping headquarters." Let's Save the World From Boring
Training, Cathy Moore, blog.cathy-moore.com. Accessed 14 Dec. 2016.