Video Questions to Consider


After completing the program answer the following questions to guide your understanding and use as a resource while working in a group of your peers:

  • Describe a variety of options for resolving conflict;
  • Talk about the basics of how communication works;
  • Explain the pros and cons of various types of conflict resolution techniques;
  • Explain how active listening, I-Messages, and body language can improve


  • Explain how conflict itself is not bad.

Return to Unit 2: Lesson 1- Activity 2